Support
Install, sizing, warranty, FAQ — and the email address of an actual person who picks up the inbox.
Install
Mounting, power, Bluetooth pairing. Step-by-step.
PDF + videoSizing
How to pick the right sign for your window or storefront.
Spec sheetWarranty
LED signs: 3 years. LCD displays: 1 year hardware, lifetime software. Register in under a minute.
LED 3-yr · LCD 1-yrFAQ
Brightness, scheduling, multi-location, returns, payment.
5-min readStill stuck? Email a person.
services@greenlight-innovations.com — install, warranty, replacements, RMAs.
sales@greenlight-innovations.com — pre-purchase, volume and dealer orders.
Frequently asked questions
How bright are the signs?
1,000 nits — bright enough to read in direct sunlight from across a parking lot, dim enough that you can leave it on overnight without glare. All signs are dimmable.
Can I schedule when the sign turns on / off?
Yes. Bluetooth-enabled SKUs (the “B” suffix — e.g. GLI1050B) pair with our iOS / Android app for scheduling, color changes, brightness control, and message library. The app is free.
How long do the LEDs last?
50,000 hours of rated life — that’s ~11 years if the sign runs 12 hours a day. The 3-year LED sign warranty covers defect and premature LED failure.
Do you make custom signs?
Only in large quantities. Custom shape, color and copy are available for programs of 100 units or more; everything else ships from the catalog. Email sales@greenlight-innovations.com with the quantity and the storefront.
Do you offer volume pricing?
Yes. Automatic tiers at 10 / 25 / 50 / 100 units (5% / 10% / 15% / 20% off). Cart applies it automatically. For 100+ units or franchise programs, email sales@.
What’s the return policy?
30-day return on unused signs in original packaging. Custom orders are non-returnable. Defective LED signs are covered under the 3-year warranty, and Green Light Displays (LCD) under their 1-year hardware warranty (details) — email services@ with your order number and we’ll ship a replacement.
Where do you ship?
United States only (CONUS + AK / HI). Shipping is calculated at checkout. Multi-location orders ship from one PO to multiple addresses on request.